Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Almora Technology, LLC. They govern your access to and use of LearnStack, including its courses, lessons, articles, prompts, tools, assessments, community features, messages, and related services (collectively, the "Service").

1. Agreement to these Terms

By accessing or using the Service, creating an account, or purchasing a membership, you agree to these Terms and the Community Guidelines. Our Privacy Policy explains how we handle personal information, and our Disclaimer contains important educational and professional disclaimers. If you do not agree, do not use the Service.

If you use the Service for an organization, you represent that you are authorized to accept these Terms for that organization. In that case, "you" includes the organization.

2. Eligibility

You must be at least 18 years old and legally able to enter a binding contract to create an account or purchase a membership. You may not use the Service if applicable law prohibits you from doing so.

3. Accounts and security

You must provide accurate, current information and keep it updated. You are responsible for activity under your account and for safeguarding your login credentials. Do not share credentials, sell or transfer an account, or create an account for someone else without permission. Notify us promptly at support@learnstackos.com if you suspect unauthorized access.

LearnStack assigns a pseudonym for public display. Profile settings may let you display your real name or a public contact email instead. Information you make public can be seen and copied by others, so choose carefully.

4. The Service and access levels

LearnStack provides educational content and a member community. Some content is available without charge, some requires a registered account, some requires an active Premium membership, and some courses or products may be sold separately. The access level and price, if any, are shown before purchase.

We may improve, change, suspend, or discontinue features or content. We do not promise that any particular feature, course, instructor, community area, or item will remain available indefinitely. If a change materially reduces an active paid subscription, we will provide any notice or remedy required by applicable law.

5. Limited license

Subject to these Terms and your applicable access rights, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service and access its content for your personal, non-commercial learning. This is a license, not a sale of LearnStack content or software.

You may not copy, redistribute, sell, sublicense, publicly perform or display, systematically download, scrape, reverse engineer, or create derivative works from the Service except as applicable law expressly permits. Short quotations with attribution for commentary or review are permitted where lawful.

6. Premium subscriptions, automatic renewal, and cancellation

Premium may be offered as a monthly or annual subscription. The price, billing period, renewal price, applicable taxes, and any promotional terms are shown at checkout and are incorporated into these Terms. You authorize LearnStack and its payment processor to charge the payment method you provide for the amount shown at checkout.

Premium subscriptions renew automatically at the disclosed renewal rate and billing interval until canceled. You may cancel before the next renewal through the Stripe Customer Portal linked from your profile. Cancellation prevents the next renewal charge and takes effect at the end of the paid billing period; access continues until then unless the account is terminated for cause.

If a renewal payment fails, LearnStack may continue Premium access for a seven-day payment-recovery period while Stripe retries the payment. Premium access may be suspended after that period if payment remains unsuccessful and restored after successful recovery. Billing suspension does not delete your account, progress, or saved content.

LearnStack does not offer a paid trial. A substantial portion of the Service is available free so you can evaluate its format and content before purchasing.

7. No-refund policy; all sales final

Except for online live workshop seats and in-person workshop seats (both below), all sales are final. Membership fees are non-refundable. We do not provide refunds or credits for unused time, changed preferences, inactivity, forgotten cancellations, or partial billing periods.

In particular, an annual Premium membership is charged in full for the annual term. Canceling an annual membership stops its next renewal but does not create a full, partial, or prorated refund for the current year.

Online live workshop seats. You can get a full refund for an online live workshop seat if you ask before the first live session of that workshop starts. Email support@learnstackos.com from the address on your account. Once the first session starts, the seat is final.

In-person workshop seats. Each in-person workshop has a refund cutoff date, which we show you before you buy. You can get a full refund for an in-person workshop seat if you ask by 11:59 p.m. local time at the workshop location on that cutoff date. After the cutoff date, except as described below, the seat is final and we do not give refunds, including if you cannot attend. If we cancel an in-person workshop or move it to a different date or location, you can get a full refund of your seat. We do not refund travel, lodging, or other costs you pay to attend. To ask for a refund, email support@learnstackos.com from the address on your account. You may transfer your seat to another person by emailing support@learnstackos.com from the address on your account by the cutoff date. The online live workshop rule above does not apply to in-person workshop seats.

Support may issue a discretionary refund for a duplicate charge, confirmed billing error, or documented service failure. This policy does not limit rights that cannot lawfully be waived. If applicable law gives you a mandatory cooling-off, withdrawal, cancellation, or refund right, or a charge was unauthorized or duplicated, contact us promptly at support@learnstackos.com. We will provide the remedy the law requires or correct a confirmed billing error.

8. Promotions, passes, and invite codes

Promotional prices apply only on the terms shown with the offer. When checkout states that a promotional renewal rate is retained, that rate continues for the same uninterrupted subscription and billing interval. Canceling the subscription through the end of its paid period, or switching between monthly and annual billing, permanently ends that promotional rate. Reversing a scheduled cancellation before the subscription ends preserves it. A later subscription uses the promotion then available, or the current regular price.

We may grant complimentary, promotional, founder, or time-limited access through entitlements or invite codes. Codes and passes are single-use, non-transferable after redemption, have no cash value, and may not be sold. Time-limited access begins when stated in the offer or, if no other time is stated, when redeemed. We may void codes obtained or used through fraud, sale, abuse, or violation of these Terms.

When a membership, pass, or other entitlement ends, paid content and community features may lock immediately. Content you previously posted may remain as described below.

9. Your content

"Your Content" means content you submit to the Service, including profile content, posts, replies, comments, reactions, images, files, direct messages, notes, and saved prompt or template content. You retain your ownership rights in Your Content.

You grant LearnStack a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify solely for technical formatting, transmit, display, and otherwise use Your Content as reasonably necessary to operate, secure, improve, and moderate the Service. This license ends when Your Content is deleted from active systems, except where it remains in reasonable backups, content-free conversation markers, a report snapshot, moderation or security records, or records we must retain by law.

You represent that you have the rights and permissions needed to submit Your Content and grant this license. You are responsible for Your Content and the consequences of sharing it. Do not submit confidential information, trade secrets, regulated data, or personal information you lack authority to share.

We do not endorse or guarantee user content. We may review, restrict, preserve, or remove content when reasonably necessary to enforce these Terms or the Community Guidelines, protect users or the Service, or comply with law.

10. The Hangout, comments, and direct messages

Community access may require an active Premium entitlement. The Community Guidelines apply to The Hangout, article comments, posts, replies, profiles, shared media, and public and private messages.

Only participants may access an ordinary one-to-one direct-message conversation; admins and moderators cannot routinely browse it. Either participant may block the other. Either participant may also report a direct message conversation. Submitting that report creates an immutable snapshot of the complete conversation as it exists at that time and makes the snapshot available to authorized admins and moderators. The reporting flow repeats this disclosure before submission. We may retain report snapshots and related records as reasonably necessary for safety, enforcement, legal compliance, and dispute handling.

Community areas are not private storage. Other users may capture or reshare content they can access, and LearnStack cannot control copies made outside the Service.

11. Acceptable use

You may not use the Service to:

• violate law, these Terms, or the Community Guidelines;
• infringe intellectual-property, privacy, publicity, or other rights;
• harass, threaten, defraud, impersonate, exploit, or harm another person;
• upload malware or interfere with the Service's operation or security;
• probe, scan, scrape, overload, or access the Service through unauthorized automated means;
• bypass access controls, rate limits, previews, payment requirements, or account restrictions;
• access another person's account or non-public content without authorization;
• collect users' information for spam, surveillance, or unsolicited marketing;
• use Service content to build or train a competing dataset, model, content library, or service; or
• misrepresent LearnStack content, progress records, badges, or completion indicators as an accredited degree, license, or official credential.

12. Our intellectual property

The Service, including its software, design, branding, course materials, articles, prompts, graphics, audio, and other content supplied by LearnStack, is owned by Almora Technology, LLC or its licensors and is protected by intellectual-property laws. Except for the limited license in Section 5, no rights are granted to you. LearnStack names, logos, and trade dress may not be used without written permission.

If you provide feedback or suggestions, you permit us to use them without restriction or compensation. Do not submit feedback you consider confidential.

13. Copyright complaints

If you believe material on the Service infringes your copyright, send a notice to Almora Technology, LLC at support@learnstackos.com and 9896 Bissonnet St, Ste 415, Houston, TX 77036. Include:

1. identification of the copyrighted work;
2. identification and location of the allegedly infringing material;
3. your name, address, telephone number, and email address;
4. a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or law;
5. a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the owner; and
6. your physical or electronic signature.

We may remove or restrict material and terminate repeat infringers where appropriate. Counter-notices may be sent to the same addresses and should contain the information required by applicable law. Knowingly submitting a materially false notice or counter-notice may create liability.

14. Educational service; no accreditation or results guarantee

LearnStack is an independent educational resource. It is not a school, college, university, licensing body, or accredited institution, and its content, completion records, badges, and certificates do not confer academic credit, professional licensure, or an accredited credential. LearnStack does not guarantee learning, assessment, certification, employment, income, or business results.

The Service is not legal, financial, medical, tax, cybersecurity, employment, or other professional advice. You are responsible for independently verifying information and deciding whether and how to act on it. Additional disclosures are in our Disclaimer.

Independent study guide. Not affiliated with or endorsed by AI CRED.

15. Third-party services and links

The Service may link to, embed, or depend on third-party services, including payment processors, video providers, email providers, AI providers, and sites mentioned in educational content. Third parties operate under their own terms and privacy policies. We do not control and are not responsible for their content, availability, security, or practices. Your dealings with them are between you and the third party.

16. Suspension and termination

You may stop using the Service at any time and may request account deletion at support@learnstackos.com. Canceling a subscription and deleting an account are separate actions; deleting an account does not by itself guarantee cancellation of an active subscription, so cancel through the Stripe Customer Portal first.

We may restrict, suspend, or terminate access, remove content, or revoke a pass or entitlement if we reasonably believe you violated these Terms or the Community Guidelines, created risk or legal exposure, used the Service fraudulently, failed to pay, or if action is needed to protect the Service or others. Where practical, we will provide notice. Serious safety, security, fraud, or legal issues may require immediate action.

Sections that by their nature should survive termination do survive, including Sections 5, 7, 9, and 12 through 24.

17. Service disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." ALMORA TECHNOLOGY, LLC DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, SECURE, UNINTERRUPTED, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THESE DISCLAIMERS APPLY ONLY TO THE EXTENT THE LAW PERMITS.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALMORA TECHNOLOGY, LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITIES, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID LEARNSTACK DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

These limitations do not apply to liability that cannot lawfully be excluded or limited, which may include liability for fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence, depending on applicable law.

19. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Almora Technology, LLC and its owners, officers, employees, contractors, and agents from third-party claims, damages, losses, and reasonable costs arising from Your Content, your misuse of the Service, or your material violation of these Terms or another person's rights. This obligation does not apply to the extent a claim was caused by LearnStack's own unlawful conduct, and it does not limit non-waivable consumer rights.

20. Governing law and venue

Texas law governs these Terms, without regard to conflict-of-law principles. Subject to any mandatory local consumer rights, exclusive jurisdiction and venue for a dispute lies in the state or federal courts located in Harris County, Texas, and each party consents to those courts.

Nothing in these Terms deprives a consumer of protections that cannot be waived under the law of the consumer's usual residence. These Terms do not require arbitration or waive a right to participate in a class action.

21. Changes to these Terms

We may update these Terms as the Service or law changes. We will post the updated Terms and effective date. If a change materially affects your rights, we will provide reasonable advance notice through the Service or by email when required. Changes do not apply retroactively unless the law permits and the notice says so. Your continued use after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and cancel any renewing subscription before its next charge.

22. Electronic communications

You agree that we may provide agreements, disclosures, notices, and other communications electronically, including by posting them in the Service or sending them to your account email. You are responsible for keeping that email current. This consent does not require you to receive optional marketing email.

23. General terms

These Terms, the Community Guidelines, and any purchase terms shown at checkout are the entire agreement about the Service and replace prior agreements on the same subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, acquisition, financing, reorganization, or sale of assets. We are not liable for delay or failure caused by events beyond our reasonable control. Headings are for convenience only.

24. Contact

Almora Technology, LLC, 9896 Bissonnet St, Ste 415, Houston, TX 77036; support@learnstackos.com